Effective Date: 30th April 2026
60 Queen Street, Syosset, NY 11791 | contact@sovl1lwin5.wpdns.site | sovl1lwin5.wpdns.site
This Privacy Policy explains how Ascent Wellness collects, uses, stores, and protects your personal information when you visit our website, book appointments, or use our services. Please read this carefully. By using our website or services, you agree to the practices described below.
1. Who We Are
Ascent Wellness is a concierge health and wellness center located at 60 Queen Street, Syosset, NY 11791. We provide advanced metabolic diagnostics, hormone optimization, peptide therapy, GLP-1 weight loss programs, stem cell therapy, and personalized wellness protocols.
For questions regarding this Privacy Policy, contact us at: contact@sovl1lwin5.wpdns.site
2. Information We Collect
a) Information You Provide Directly
When you book an appointment, complete an intake form, or contact us, we may collect:
- Full name, email address, and phone number
- Date of birth and general health history
- Health goals, symptoms, and lifestyle information
- Payment and billing information (processed securely through our payment processor)
- Communications you send to us via email, phone, or contact forms
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited, time spent on pages, and referring URLs
- Device type and operating system
- Cookies and similar tracking technologies (see Section 7)
c) Health and Clinical Information
As a wellness provider, we may collect health-related information including:
- Lab results, metabolic test data, and body composition measurements
- Medical history, medications, and treatment responses
- Clinical notes and progress records
This information is handled in accordance with applicable health privacy laws and with your explicit consent.
3. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage your appointments
- Provide personalized wellness consultations and treatment protocols
- Communicate with you about your care, results, and follow-up
- Send appointment reminders and health-related communications
- Process payments and maintain billing records
- Improve our website, services, and patient experience
- Comply with legal and regulatory obligations
- Send marketing communications where you have given consent (you may opt out at any time)
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
a) Service Providers
We work with trusted third-party vendors who assist us in operating our business, including appointment scheduling software, payment processors, email platforms, and website hosting services. These providers are contractually required to protect your data and use it only as directed by us.
b) Medical and Clinical Partners
With your explicit consent, we may share relevant health information with our licensed clinical partners (including our supervising medical provider) for the purpose of delivering your care.
c) Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of Ascent Wellness, our staff, or others.
d) Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.
5. How We Protect Your Information
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure, access-controlled storage systems
- Limited staff access on a need-to-know basis
- Regular review of our data security practices
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health and clinical records are retained in accordance with applicable New York State laws governing medical record retention.
When information is no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies — small data files stored on your browser — to improve your experience and analyze site usage. Cookies we may use include:
- Essential cookies — required for basic website functionality
- Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Marketing cookies — used to deliver relevant ads and track campaign performance (e.g., Meta Pixel, Google Ads)
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described above.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information, subject to legal and clinical record-keeping requirements
- Opt-out of marketing — unsubscribe from our marketing emails at any time using the unsubscribe link in any email
- Data portability — request your data in a portable format where applicable
To exercise any of these rights, contact us at contact@sovl1lwin5.wpdns.site. We will respond to your request within 30 days.
9. Children’s Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you directly.
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Ascent Wellness
60 Queen Street, Syosset, NY 11791
Email: contact@sovl1lwin5.wpdns.site